RETURNS AND REFUNDS
Orders are shipped by itsara jewelry the working day following the order. Two days maximum, in case of high attendance. You have 30 days, upon actual receipt of the package, to request a return.
Refunds are made, at the latest, within 2 working days, following receipt.
NO PERSONAL DATA IS SOLD OR GIVEN BY ITSARA JEWELRY
On the other hand, like all websites, we use them, without which we could not
neither deliver nor communicate.
PERSONAL DATA is used for functional purposes:
- Name and mailing address for transportation
- Telephone and e.mail address for information on taking your order into account: invoicing, information for the carrier and tracking of the delivery. But also in case of need for quick contact and customer relations. Being a problem of size, or incomplete addressing for example.
- Bank details for the payment system are required, but not viewable. The payment systems are fully automated and compartmentalised.
- Some cookies are essential for the proper functioning of the site, in particular for payment.
- Other cookies are there to track you in order to offer the offers best suited to your profile. You are free to refuse them by entering, or to unsubscribe at any time if you are requested by our marketing. It's very simple, and very fast. You will never be contacted again, even if you buy from itsara.net again. Except to use several email addresses in our exchanges.
- Third parties use them for our marketing - facebook - google - pinterest and instagram, use the data collected by itsara bijoux. It is a vital need for the existence of a website. No communication,
no existence. They are supposed to respect the European laws known as RGPD, for the protection of personal data. But no one is in a position to know what they are really doing with it. This matter is beyond our responsibility.
Orders are posted the working day following your purchase.
+ 1 to 5 days at home - €3.90 - Free from €80
+ 3 to 6 days at a relay point - €3.49 - Free from €70
+ 1 to 2 days at home with signature - €6.90 - Free from €150
+ 24h - Chono relais - Received the next day if you place an order before 10:30 a.m. - €9.90 - Free from €200
DOM TOM - Customs taxes may be required
- Availability and Time
The deadlines are:
- 3 to 4 working days for metropolitan France.
- Shipping fees
- Customer service
- Intellectual property
- Personal information
ITSARA 's liability will in any case be limited to the amount of the order for any error or omission despite all the precautions taken in the presentation, packaging and shipping of the products.
Complaints or disputes will always be received with attentive benevolence, good faith always being
presumed in those who take the trouble to expose these situations. In the event of a dispute, the customer will first contact ITSARA to obtain an amicable solution.
The program allows users to receive mobile SMS/MMS messages by registering for the program, such as through online or app-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing goods or services. Regardless of the registration method you used to join the Program, you agree that this Agreement shall apply to your participation in the Program. If you have signed up, the program provides updates, alerts, information, promotions, special offers, and other marketing offers (e.g., product discounts) via text message through your service provider without wire to the mobile number you provided. Mobile SMS/MMS messages may be sent using an automated telephone dialing system or other technology. The frequency of messages varies. You are responsible for all fees and charges associated with text messaging imposed by your wireless service provider. Messages and data rates may be applied.
If you do not wish to continue participating in the Program or if you no longer agree to this Agreement, you agree to reply STOP to any mobile message from us in order to unsubscribe from the Program. You may receive an additional mobile message confirming your decision to unsubscribe. You understand and agree that the foregoing options are the only reasonable methods of withdrawal. You also understand and agree that any other method of opting out, including, but not limited to, sending words other than those set out above or verbally requesting one of our employees to remove you from our list, is not a reasonable way to opt out. .
If you have any questions, please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures above.
We may change any phone number we use to operate the Program at any time and will notify you of such changes. You acknowledge that any messages, including STOP or HELP requests, that you send to a phone number that we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the program are not responsible for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain with us accurate, complete and current information regarding your receipt of messages, including, without limitation, to notify us immediately if you change your mobile phone number.
You agree to indemnify, defend and hold us harmless from any third party claims, liabilities, damages or costs arising out of your use of the Program or your providing us with a telephone number that is not yours. If at any time you intend to stop using the mobile phone number that was used to subscribe to the Program, including canceling your service plan or selling or transferring the telephone another party, you agree to follow the unsubscribe process. stated above before terminating your use of the mobile phone number. You understand and agree that your agreement to do so is a binding part of these terms and conditions. You further agree that, if you change your phone number without notifying us, you agree that you will be responsible for all costs (including attorneys' fees) and liabilities incurred by us, or any party assisting in delivery of SMS/MMS mobile messages, following complaints made by people who are then assigned that mobile phone number. This obligation and agreement will survive any cancellation or termination of your agreement to participate in any of our programs.
You agree that we shall not be liable for the failed, delayed or misdirected delivery of any information sent through the Program, any errors in such information and/or any actions you may or may not take in reliance on the information or Service.
You may not use or engage with the Platform if you are under the age of thirteen (13). If you use or interact with the Platform and you are between thirteen (13) and eighteen (18) years old, you must have your parent's or legal guardian's permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13), that you are between the age of thirteen (13) and eighteen (18), and have permission of your parents or legal guardian to use or engage with the Platform, or are of legal age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by the applicable law of your jurisdiction to use and/or engage with the Platform.