Réponse du marchant

Hello Michèle, We are sorry if the 07 sheet ring did not completely satisfy you. The leaves are not welded because the ring is adjustable, you can enlarge it if the fingers swell a little in summer or on the contrary shrink it in winter. However, we take into account your opinion in order to improve our product, thank you for your comment. Nice day Sincerely Itsara Vanessa

Réponse du marchant

Hello Valérie, It's always a great moment of hesitation for us when we clean the jewelry because we always wonder: is it too shiny or not shiny for the client? We clean them often as we like us, so that according to which has cleaned your ring, it will be more or less brilliant ... This is why we should not hesitate to put us a remark when you place order if you want your jewelry to be brilliant or not too patinated or white, the more information we have, the better it is :) You can make your ring shine with a little dishwashing liquid and a stainless steel scrub 😉

Réponse du marchant

Catherine Hello, If your ring is too large, you can make a return request by clicking on the following link: https://itsara.net/pages/demande-de-erour :)

Réponse du marchant

Valérie Hello, I am sorry to learn that you are disappointed ... The jewelry is patinated, we clean them to make them shine, but the problem is that it is a bit of a little happiness, because some of our customers like white and shiny, others more patinated, it is a bit complicated to satisfy all our customers the first time. You can send us an email to contact@itsara.net asking us the return to clean it, we will make it brilliant without problem :) You can also do it yourself with a stainless steel scroll ball and dishwashing liquid. But really, no worries to do it :)